Get in Touch With Us

Got a question about how we rank sweepstakes casinos, spotted something that needs updating, or just want to tell us what you think? This page covers how to get in touch and what you can expect once you do.

The Best Way to Reach Us

Email is the quickest and most reliable way to contact our editorial team. Write to us at [email protected] and a member of the team will read your message personally. We aim to respond within a couple of working days, though during busier periods it can take a little longer.

A short line explaining what your message is about helps us route it to the right person straight away, whether that's a factual query, a correction, or something else entirely.

What People Usually Contact Us About

• Questions about how sweepstakes casinos work — including the difference between Gold Coins and Sweepstakes Coins, how welcome offers are structured, or how prize redemptions generally work.
• Corrections and accuracy checks — welcome offers, eligible states, and redemption terms at sweepstakes casinos change often. If something on our site looks out of date, we want to know so we can look into it.
• Feedback on our rankings — we welcome input from readers who have used any of the platforms we cover, including Crown Coins, SplashCoins, Casino.Click, and others featured on this site.
• Content suggestions — if there's a sweepstakes casino topic, state-specific question, or comparison you'd like us to cover, let us know.
• Partnership or media enquiries — if you represent an operator or organisation and want to discuss working with us, introduce yourself and outline what you have in mind.

What We Can't Help With

We're an independent comparison and review site, not a sweepstakes casino operator, a payments processor, or a legal advisor. That means we can't:

• Access, verify, or manage anyone's individual player account on any platform we review.
• Process or expedite prize redemptions, identity verification, or withdrawals — those requests go directly to the operator's own support team.
• Confirm whether a specific sweepstakes casino is legal for you to use in your state. Availability varies by state, laws change, and operators decide for themselves which states they serve, so always check the operator's own terms and your local rules if you're unsure.
• Give tax advice. If you've redeemed prizes through Sweepstakes Coins, any tax obligations depend on federal and state rules, and we'd recommend keeping records and checking with a qualified tax professional rather than relying on general web content.

If your enquiry falls into any of these areas, the operator's own support channels, listed on their website or in your account confirmation emails, will be able to help far more directly than we can.

How We Handle Your Message

Every message is read by a real person on our team, not an automated system. We do not sell or share contact details submitted through this page, and we only use them to respond to your enquiry.

If you're getting in touch about a correction, we take a look at the source and update the relevant page where warranted. Given how frequently welcome offers, eligible states, and redemption terms shift across sweepstakes casinos, this kind of reader feedback genuinely helps us keep our coverage useful.

Looking for Something Else First?

Before reaching out, you might find your answer already covered on the site. If you're researching options outside the traditional sweepstakes model, our page on Best Non GamStop Casinos 2026 may be a useful next stop.

We appreciate you taking the time to visit this page, and we look forward to hearing from you.